Shipping & Returns

Some Avenrow product lines may include physical products.

Fulfillment

Physical products may be produced and shipped through third-party production and fulfillment partners.

Shipping

Available destinations, shipping methods, shipping costs, production timing, and estimated delivery windows will be shown before checkout.

Tracking

When tracking is available, tracking information may be sent by email after shipment.

Returns

Return eligibility may vary by product. Product pages will show return terms before checkout.

Damaged or Incorrect Items

If an item arrives damaged, defective, or incorrect, contact support@avenrowlabs.com within 7 days of delivery. Include the order number, delivery address, photos, and a short description of the issue.