Shipping & Returns
Some Avenrow product lines may include physical products.
Fulfillment
Physical products may be produced and shipped through third-party production and fulfillment partners.
Shipping
Available destinations, shipping methods, shipping costs, production timing, and estimated delivery windows will be shown before checkout.
Tracking
When tracking is available, tracking information may be sent by email after shipment.
Returns
Return eligibility may vary by product. Product pages will show return terms before checkout.
Damaged or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact support@avenrowlabs.com within 7 days of delivery. Include the order number, delivery address, photos, and a short description of the issue.